Payment Policy
At Avexa, we are committed to providing a secure and convenient payment experience for every customer. This Payment Policy outlines how payments are processed when you shop with us.
Accepted Payment Methods
We accept a wide range of trusted payment options to make your checkout simple and flexible. These include:
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Shop Pay
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Visa
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Mastercard
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American Express
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Discover
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Diners Club
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Apple Pay
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Google Pay
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PayPal
All payments must be completed at the time of purchase. We do not offer cash on delivery or offline payment options.
Payment Security
Your security is important to us. All transactions are processed through encrypted and secure payment gateways to protect your personal and financial information. We do not store or have access to your full payment details.
Order Confirmation
Once your payment is successfully completed, you will receive an order confirmation email with your purchase details. If you do not receive this email, please check your spam folder or contact our support team.
Currency
All transactions are processed in U.S. Dollars (USD). If you are using an international payment method, your bank or card provider may apply currency conversion fees.
Payment Authorization
By placing an order, you confirm that you are authorized to use the selected payment method. We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
Failed or Declined Payments
If your payment is declined, please verify your billing information and try again. You may also contact your bank or use an alternative payment method.
Refunds
All approved refunds are issued to the original payment method used at checkout. Please allow 5–10 business days for the refund to be processed after approval. Additional time may be required by your financial institution.
Contact Us
If you have any questions or concerns about payments, feel free to contact us:
Email: support@avexa.shop
Phone: +1 (678) 487-7646
Business Hours: 9:00 AM – 6:00 PM (Los Angeles Time)
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Avexa