Shipping policy

At Avexa, we are committed to delivering your order in a timely and reliable manner. This Shipping Policy outlines how we process, ship, and deliver your purchases.

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed after 5:00 PM (Los Angeles Time) will be processed on the next business day.

Please note that processing times may be extended during high-demand periods or due to unforeseen circumstances.

Shipping Time
Once your order has been processed and shipped, the estimated delivery time is 7–12 business days. Delivery times may vary depending on your location and external factors such as carrier delays or weather conditions.

Shipping Cost
We proudly offer free standard shipping on all orders. There are no additional shipping charges for customers.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

If you do not receive tracking information within a few days after placing your order, please contact us for assistance.

Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout. Avexa is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.

If you notice an error in your shipping details, please contact us immediately. We will do our best to update the information before your order is processed.

Delayed or Lost Packages
While we work with reliable shipping partners, delays may occasionally occur due to factors beyond our control. If your order is significantly delayed or appears lost, please contact us so we can assist in resolving the issue.

International Shipping
Shipping times may vary for international orders depending on customs processing and local delivery services. Customers are responsible for any applicable customs duties or taxes.

Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and details of the issue. We will work quickly to resolve the problem.

Contact Us
If you have any questions about shipping or your order, please reach out to us:

Avexa
3730 Carmia Dr SW
Atlanta, GA 30331
United States
Phone: +1 (678) 487-7646
Email: support@avexa.shop

Business Hours: 9:00 AM – 6:00 PM (Los Angeles Time)

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Avexa